Terms &
Conditions

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Here are the guidelines and rules we expect you to adhere to while working with us. We keep our policies legitimate and transparent for your ease and ensure nothing looks effortful or hindering to abide by. The terms and conditions are as follows:-

Terms & Conditions

Declarations and Disclaimers:

Intellectual Property

Firm Side

TRooInbound’s website may directly or indirectly show the business ideas of its own functioning and operations which are due rights of TRooInbound itself, any copyrights, trademarks or information misuse may force criminal punishments or civil penalties.

Client Side

All the information acquired regarding the service needs and requirements from the clients before and after the engagement upon SLA below will be kept confidential as per our Privacy Policy.

Service Level Agreement

Specification Documents

Any typographical, clerical or other accidental errors or omissions in Sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the TRooInbound shall be subject to correction without any liability on the part of the TRooInbound. The specification for the deliverables shall be those set out in the prior documentation before the commencement of project. TRooInbound reserves the right to make changes in the specification documents which will be notified to the engaged client for that particular project.

Payment Terms

Payment terms shall be agreed before and on signing the contract between the TRooInbound and the client getting engaged for any service. Subject to any special terms agreed in writing or published on the website of TRooInbound, we shall invoice the client for the net sum due to the deliverables on or at any time after dispatch of the project.

Clients should make the payments as agreed in contract documents or within seven permitted days as applicable considering TRooInbound’s in general contract terms declared and mentioned here. Any delays or impotency to make payments shall or may seize the pursuing work on respective tasks. Reminding of the dates as notices will not be a responsibility of TRooInbound and hence the engaged client shall take the sole responsibility of contract terms while finding the assistance from the firm TRooInbound in asked matters.

Refund Policy & Cancellation

All deliverables and services by TRooInbound are intangible goods that are digitally delivered, we therefore follow a strict refund policy on agreed terms, depending upon the type of project or engagement.

All the custom development project works won’t have any refund policies and hence clients are requested to read all specification documents and formal agreement documents well before getting engaged for services.

Any other than development services don’t have any refund policies either as on service charges are applicable upon signing and assigning of contract. Any unavoidable changes required to this policy should be permitted under changes discussing with TRooInbound before getting engaged for that specific service.

Any disagreement or detainment of payment after the agreement is signed and agreed may turn to cancellation of the project in any nature of services included as decided by the TRooInbound.

Upon cancellation, TRooInbound will be responsible to deliver the work that is already paid for.

We understand that exceptional circumstance may occur due to the nature of the services we provide. So please, get acquainted with our Refund Policy before you order any of our services to avoid dissatisfaction after the purchase.

You are not obligated to approve any design that does not meet your satisfaction. In the event you are dissatisfied with any of our design work, prior to granting approval, you may request a 90% refund; we retain 10% to cover bank and administrative expenses. Once the design is approved, no refund will be available.

In the event of a refund, we retain all rights to the work completed, allowing us to reuse it as needed. The client forfeits the right to use the work if a refund has been requested.

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